Administrative Coordinator

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Job Summary:

This is a full-time position scheduled to work Monday to Friday from 8 am-5 pm. The individual in this role will be responsible for providing excellent customer service by taking orders, answering billing inquiries, and greeting customers. This position supports multiple divisions. This is not an all-encompassing list of duties and other duties may be added based on business needs. Reasonable accommodations may be available to enable individuals with disabilities to perform the essential functions of the position.

Duties/Responsibilities:

• Assist the Town & Country location by entering receivers into Epicore.
• Provide support to the Agronomy division by welcoming walk-in customers, delivering excellent customer service, taking orders, handling billing inquiries, and processing payments.
• Support the Energy Division by answering incoming calls, greeting customers, taking energy product orders, billing for LP service orders and energy product deliveries. Assist with contracts, bookings, and prepay item entry. Assist with inventory management.
• Provide support to the location by entering payments, reconciling daily batches, processing daily bank deposits, handling the mail, answering the phone, and assisting customers with account questions.
• Act as a backup for reconciling farm store inventory and assist with agronomy billing.
• Billing tasks include creating invoices and credit memos.
• Inventory support include entering receivers, ensuring correct counts, and making adjustments as needed.
• Perform administrative duties such as data entry, filing, interacting with staff, and completing tasks promptly.
• Identify and resolve inadequacies in processes and assist in developing ways to increase efficiency.
• Communicate with employees throughout the company.
• Other duties as assigned.

Required Skills/Abilities:

• Be proficient in using Microsoft programs such as Word, Excel, and Outlook.
• Previous accounting system experience, and knowledge of AgVantage is a plus.
• Excellent written and verbal communication skills, a friendly and outgoing personality.
• Be organized, efficient, and able to adapt and prioritize tasks.
• Be accurate and detailed orientated.
• Work independently.
• Adapt to the varying pace of work. The pace of work is very fast during the busy season and will require multi-tasking and working with constant interruption.
• Be a self-starter and have the initiative to inquire about additional work during the off-season. 

Education/Experience:

• Previous experience in an administrative role with basic accounting required.

Physical Requirements:

• While performing the duties of the job, it is required to speak, hear, see, and use hands/fingers to operate a computer and telephone; ability to sit/stand at a desk for an extended period.
• Moderate noise levels, consistent with office setting (phones, computers, printers, etc.)
• Light to moderate lifting is required.
• Traveling to other locations as needed.
• Using common office equipment, multi-line phone, computer, printer, scanner, copier, fax machine, etc.