Administrative Coordinator

Type:  Full-Time

Department:  Agronomy

Why Ag Partners? We are a strong member-owned cooperative serving producers, communities, homeowners and businesses across Southern Minnesota and Western Wisconsin. Join our growing team! This position has above industry standard wages, plus overtime during the peak season, and bonus potential.

All employees 18 and older can join the 401(k) retirement plan and receive company match. Full-Time employees are eligible for profit-sharing, medical, dental, vision, PTO, company paid short- and long-term disability benefits, basic life, and a yearly clothing allowance.

Job Summary:

This is a full-time position. Working days will be Monday-Friday, during core business hours which is 8am-5pm (or similar). Overtime hours will be necessary from April to July, and with business needs. There will be a need to work occasional Saturday mornings from April to July to assist with walk-in customers. This individual will provide excellent customer service by taking orders, answering billing inquiries, and greeting as they enter the location. This position may process billing, invoicing, and inventory functions for the location and other locations as needed. This is not an all-encompassing list of duties; other duties may be added as needed with business need. Reasonable accommodation may be available to enable individuals with disabilities to perform the essential functions of the position.

Duties/Responsibilities:

• Acts as a go-to resource for the location and provide excellent customer service by answering billing inquiries, taking payments, etc.
• Answering incoming calls and greeting customers in a courteous and professional manner.
• Process invoices for products and services, issue credit memos; update customer information as needed. Enter inventory receipts, reconcile invoice discrepancies, perform monthly reconciliation and balancing, etc.
• Verify invoices and provide billing consistency as determined by the Finance Department.
• May assist with inventory functions and balancing counts at month-end.
• Supports the location manager, operations, and agronomy sales staff. May support AYS staff with seasonal data entry.
• Requires excellent organizational skills to maintain data-entry, file records, interact with staff, and complete tasks in a timely manner, etc.
• Identify and resolve process inadequacies and develop ways to increase efficiency.
• May be involved with inside sales of chemical, seed, and fertilizer products.
• Communicate with employees throughout the company.

Required Skills/Abilities:

• Excellent written and verbal communication skills; friendly and outgoing personality
• High level of organization, efficiency, and the ability to adapt and prioritize.
• High attention to detail and high level of accuracy.
• Ability to work independently.
• Ability to accept responsibility and accountability for job performance.
• Ability to adapt to the varying pace of work. During the busy season, the pace will be very fast and will require multi-tasking and working with constant interruption.
• Self-starter: having the initiative to inquire about additional work during the off-season.
• Computer proficiency, especially with Microsoft Suite programs (Word, Excel, Outlook, etc.).
• Ability to learn the accounting system and previous experience with AgVantage is a plus.

Education and Experience:

• Previous experience in an administrative role with basic accounting required.

Physical Requirements:

• While performing the duties of the job, it is required to speak, hear, see, and use hands/fingers to operate a computer and telephone; ability to sit/stand at a desk for an extended period.
• Moderate noise levels, consistent with office setting (phones, computers, printers, etc.)
• Light to moderate lifting is required.
• Traveling to other locations as needed.
• Using common office equipment, multi-line phone, computer, printer, scanner, copier, etc.