Farm Store Manager

Type: Full-Time

Department: Feed

Why Ag Partners? We are a strong member-owned cooperative serving producers, communities, homeowners and businesses across Southern Minnesota and Western Wisconsin. Join our growing team! This position has above industry standard wages, plus overtime during the peak season, and bonus potential.

All employees 18 and older can join the 401(k) retirement plan and receive company match. Full-Time employees are eligible for profit-sharing, medical, dental, vision, PTO, company paid short- and long-term disability benefits, basic life, and a yearly clothing allowance.

Job Summary:

The Farm Store Manager is responsible for overseeing daily operations and ensuring excellent customer service. This full-time position will be Monday – Friday, 8 am – 5 pm, with scheduled Saturdays. Extended hours needed during busy periods. Your main responsibilities include assisting customers with feed orders and questions, managing staff, and keeping the store clean, safe, and welcoming. This is not an all-encompassing list of duties and other responsibilities may be added with business needs.

Duties/Responsibilities:

Supervise a team of employees in all aspects of their employment. Assign tasks, provide training, and create staff schedules based on business needs.
Manage store operations, including product selection, keeping track of inventory, setting prices, and organizing the store layout.
Deliver excellent customer service by taking feed orders, answering questions, and processing payments.
Answer incoming calls and greet customers politely and professionally.
Assist customers in choosing and using products.
Help customers with feed by loading and unloading it by hand or using a forklift.
Keep the store well-stocked, clean, and welcoming.
Manage inventory accurately and place orders when needed.
Coordinate customer orders with various manufacturing locations.
Collaborate with other Ag Partners Stores to improve efficiency and profitability.
Identify and address process inefficiencies to help develop better procedures.
Complete basic administrative tasks such as data entry, accounting, and filing promptly.

Required Skills/Abilities:

Provide exceptional customer service and build good relationships with customers and co-workers.
Strong leadership and team-building abilities.
Have proficient computer skills with Microsoft Suite programs (Word, Excel, Outlook, etc.).
Excellent communication skills, both verbal and written.
Have a friendly and outgoing personality.
Able to organize tasks well, manage time effectively, be efficient, adapt to changes and prioritize workload.
Pay attention to detail and maintain accuracy.
Work well in a team and independently. Manage multiple tasks in a fast-paced setting and take responsibility for your performance.
Able to work Saturdays and some evenings when needed.

Education and Experience:

Prefer previous experience in retail management.
Prefer experience with feed.
Experience in working with and engaging employees.

Physical Requirements:

Able to sit and stand for long periods.
Lift, carry, push, and pull objects 50 pounds on a regular basis and up to 60 pounds occasionally.
Stand and walk for extended periods, regularly perform tasks that involve reaching, climbing, balancing, bending, stooping, kneeling, squatting, and twisting.
Speak, hear, see, and use hands/fingers to operate a computer and telephone.
Moderate noise levels, consistent with an office setting (phones, computers, printers, conversations, etc.)
Use common office equipment, multi-line phone, computer, printer, scanner, copier, fax machine, etc.